Privacy Policy

Last updated: October 2026

1. Who I am

Ali Orr provides Personal Training, Pilates, Nutrition and related health and fitness services in Durham, UK.

If you have any questions about this policy or how your personal information is handled, you can contact me at:

Email: [email protected]
Telephone: 07429217680

2. What information I collect

I may collect and use the following information:

  • Contact details, such as your name, email address and telephone number.
  • Information you provide when making an enquiry or booking a session.
  • Fitness, lifestyle and health information relevant to your training, including information provided through health screening questionnaires or PAR-Q forms.
  • Payment and transaction records.
  • Information you choose to share when providing feedback or a testimonial.

3. How I use your information

I use your information to:

  • Respond to enquiries and manage bookings.
  • Provide personalised personal training and Pilates sessions.
  • Assess relevant health and fitness considerations to help plan sessions safely.
  • Process payments and maintain business records.
  • Communicate with you about your sessions or services.
  • Meet legal and regulatory obligations.

I will only use your information where I have an appropriate lawful basis to do so. Health information receives additional protection under data protection law.

4. How I store and protect your information

I take reasonable steps to protect your personal information against loss, misuse, unauthorised access or disclosure.

I only retain information for as long as necessary for the purposes for which it was collected, taking account of legal, accounting and professional record-keeping requirements.

5. Sharing your information

I do not sell your personal information.

Where necessary, information may be shared with service providers who support my business, such as payment providers, website providers or accounting services, or where disclosure is required by law.

I will not share your health information with another person or organisation unless I have an appropriate lawful basis to do so.

6. Cookies and website analytics

This website may use cookies or similar technologies to support its operation and, where enabled, to understand how visitors use the site.

Where required, consent will be requested before non-essential cookies are used. You can also manage cookies through your browser settings.

7. Your rights

Under applicable data protection law, you may have the right to access your personal information, request corrections, request erasure, restrict or object to certain processing, and withdraw consent where consent is the basis for processing.

To exercise your rights, contact me using the details above.

You also have the right to complain to the Information Commissioner’s Office (ICO) at ico.org.uk.

8. Changes to this policy

This policy may be updated from time to time. The latest version will be published on this page.